FREE SHIPPING OPTION!
We have implemented a new
shipping procedure....the free kind! Usually we set aside one free ship
day per month. We do this to reward you awesome people who order
early!!
When choosing this option, select your
ship date and know that you can expect to receive your order within 3
weeks from the chosen ship date. This is not a guarantee
delivery time nor is it trackable. The items will be sent by
standard post.
We
do offer trackable shipments should you choose one of the shipping
upgrades.
We'll cover the shipping cost if you select
one of our pre-assigned ship dates.
We've done this for a couple of reasons:
1. you get to order items and vary their
ship dates depending on when you might need them and
2. It allows us to better coordinate our
production and shipping.
SHIPPING ASAP
If you opt for the ship ASAP, please make
sure to include the day you require the items and understand that there
is no guarantee ship/arrival time without prior written confirmation
from us.
That said, we'll jump through hoops to
make sure you get what you need and when you need it! In 23yrs of
business, we can count on one hand the number of times a parcel hasn't
arrived in time ( that is 5 times to be precise).
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For custom/special
order designs, additional shipping fees/time may be required depending on where
it is going, how much production time is required and our current volume at the
time.
For more accurate details,
please email info@sugarcubes.ca or call
us at 1-888-616-8930.
Orders may be delayed by customs (hugely infrequent but
possible) and completely outside of our control but we will try everything to
get the situation resolved.
Duties, brokerage or fda fees
may also be applied and payable by the receiver.
Please call or email for international
or exact rates and ship times for Canada and the USA
Please also call for more accurate shipping estimates during our Christmas
Holiday Season (October 15th to January 1st)
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